Privacy Policy

Your privacy is important to Niscala Garden. This privacy policy explains how we collect, use, and protect your personal information when you use our website and purchase our products.

By using our website, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

  • Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, shipping address, and billing information when you create an account, place an order, or contact us.
  • Payment Information: We collect payment information, such as credit card details, to process your orders. This information is securely processed by our payment gateway providers.
  • Log Data: We automatically collect certain information when you visit our website, including your IP address, browser type, referring/exit pages, and operating system.
  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, and gather demographic information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you about your orders, products, and promotions.
  • To personalize your experience on our website.
  • To improve our website and services.
  • To prevent fraud and protect our business.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer support.
  • Legal Compliance: We may disclose information if required to do so by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

We will not sell your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using secure server software (SSL) to encrypt sensitive information.
  • Restricting access to personal information to authorized personnel only.
  • Regularly monitoring our systems for potential vulnerabilities and attacks.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided on our website.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website.

You can control cookies through your browser settings. You can choose to disable cookies or receive a notification when a cookie is being sent. However, please note that disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove the information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date.

10. Contact Information

If you have any questions or concerns about this privacy policy, please contact us via the contact information provided on our website.